Customer
Service:
Care:
Please wash the product in cold water and do not bleach.
Bleach tends to thin the terry out over time and it will not have
the lifespan that it could have.
Shipping:
USPS
Ground
Estimated
Delivery Times:
Since
we create each BearWrap custom please allow 2 to 3 weeks for
delivery. Please feel to get the status of your order anytime by emailing
info@bearwrap.com.
Returns
and Exchanges:
Due
to the personal nature of the BearWrap we cannot accept
returns if the garment is worn or washed.
Returns
will not be accepted without a Return Authorization number on
the label.
RA
numbers can be received from customer service via phone or
email.
Refused
or returned shipments will not receive a refund automatically.
Exchange
is possible if ordering or shipping errors occurred.
Workmanship
Guarantee:
We
warrant the stitching and quality of the fabric for 30 days
and/or one wash with no bleach.
Satisfaction
Guarantee:
We
promise to work with all clients to resolve issues regardless
of policy.
Sales
Tax:
BearWrap.com
collects sales tax on purchases shipped to California
Contact:
info@bearwrap.com
DAR
Group, LLC.
BearWrap
C/O
Vito Grandolfo
1010
University Ave. #578
San
Diego, CA 92103
619-252-3527
FAQ:
Q:
What colors are available?
A:
White for now but other colors will come online next year.
